{"id":11732,"date":"2026-03-30T02:31:48","date_gmt":"2026-03-30T00:31:48","guid":{"rendered":"https:\/\/otg-eg.com\/shipping-policy\/"},"modified":"2026-04-19T14:06:25","modified_gmt":"2026-04-19T12:06:25","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/otg-eg.com\/en\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11732\" class=\"elementor elementor-11732 elementor-9897\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f0752b6 e-flex e-con-boxed e-con e-parent\" data-id=\"f0752b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30b560f elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"30b560f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Order your product from the comfort of your home.<\/p>\n<p>Terms and Conditions<\/p>\n<p>Each customer is entitled to purchase only one product from the offer in the case of exclusive promotions.<\/p>\n<p>Exclusive offers available online through the OTG website are not valid in branches.<\/p>\n<p>Customers cannot benefit from more than one exclusive offer at the same time.<\/p>\n<p>Orders placed through the website require order confirmation from OTG customer service to ensure product availability and the required specifications.<\/p>\n<p>Upon receiving your order, a copy of your ID card must be provided to the delivery person to verify the recipient&#8217;s identity.<\/p>\n<p>Customers are entitled to benefit from only one offer if there are promotions that include free gifts.<\/p>\n<p>Air conditioners will be delivered and installed within 10 business days from the order date.<\/p>\n<p>The maximum allowed delay for air conditioner installation is 45 days.<\/p>\n<p>Air conditioner deliveries are limited to Cairo and Giza areas only and do not include Giza suburbs.<\/p>\n<p>Shipping Policy for Cairo, Giza, and Alexandria<\/p>\n<p>Shipping cost is 49 EGP per order.<\/p>\n<p>Available payment options are cash on delivery or electronic payment via Visa and credit cards. Our working and delivery hours are from 10 AM to 5 PM, 6 days a week.<\/p>\n<p>Delivery time is 1 to 7 business days.<\/p>\n<p>Shipping policy for other governorates:<\/p>\n<p>Shipping cost is 69 EGP per order.<\/p>\n<p>Available payment options are cash on delivery or electronic payment via Visa and credit cards.<\/p>\n<p>Our working and delivery hours are from 10 AM to 5 PM, 6 days a week.<\/p>\n<p>Delivery time is 1 to 7 business days.<\/p>\n<p>Areas outside our delivery range:<\/p>\n<p>Wadi El Natroun<br \/>North Sinai<br \/>Oases<br \/>Siwa<br \/>New Valley<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Order your product from the comfort of your home. Terms and Conditions Each customer is entitled to purchase only one product from the offer in the case of exclusive promotions.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11732","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/otg-eg.com\/en\/wp-json\/wp\/v2\/pages\/11732","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/otg-eg.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/otg-eg.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/otg-eg.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/otg-eg.com\/en\/wp-json\/wp\/v2\/comments?post=11732"}],"version-history":[{"count":3,"href":"https:\/\/otg-eg.com\/en\/wp-json\/wp\/v2\/pages\/11732\/revisions"}],"predecessor-version":[{"id":11811,"href":"https:\/\/otg-eg.com\/en\/wp-json\/wp\/v2\/pages\/11732\/revisions\/11811"}],"wp:attachment":[{"href":"https:\/\/otg-eg.com\/en\/wp-json\/wp\/v2\/media?parent=11732"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}